SHIPPING

COVID- 19

Our shipping partner, Australia Post, has advised that in order to minimise health risks to you and delivery staff, there will be no required signature for delivery or collection.

However, you will still need to be present for this to occur with minimal contact as the parcel will be left at the door. 

Unfortunately, due to the current high volume of parcels within their network, Australia Post is currently experiencing delays.

Guaranteed next day delivery is also not currently available for Australia Express Post services. The expected delivery time frame is 1-3 business days for local shipments, depending on your locations.

For further information, please refer to the Australia Post website.

AUSTRALIA

 We offer free express shipping on all Australian domestic orders over $250 AUD.

We also offer free standard shipping on all Australian domestic orders. 

For all orders under $250, a $10 shipping fee will be applied at checkout.

All orders are sent via Australia Post.

Please allow a 1-2 business day dispatch window for all orders to be shipped.

Once your order has been dispatched, you will receive an email with the tracking information which will allow you to follow your order’s progress online.

 

INTERNATIONAL

NEW ZEALAND

For all orders to New Zealand, we offer free express shipping for orders over $300 AUD.

Orders under $300 AUD, we offer a flat rate of $30 AUD DHL express shipping. 

Please allow a 1-2 business day dispatch window for all orders to be shipped and a 2-3 business day window for your order to arrive via DHL express.

Alternatively, via Australia Post Standard International Shipping, we offer a flat rate of $15 AUD standard shipping on all orders. 

Please allow a 1-2 business day dispatch window for all orders to be shipped and a 7-12 business day window for your order to arrive via Australia Post International. 

Once your order has been dispatched, you will receive an email with the tracking information which will allow you to follow your order’s progress online.

USA AND CANADA

For all orders to USA and Canada, we offer a flat rate shipping fee via DHL Express Post of $40 AUD. For orders over $650 AUD, we offer Free Express International Shipping. 

Please allow a 1-2 business day dispatch window for all orders to be shipped and a 3-4 business day window for your order to arrive via DHL Express.

Alternatively, via Australia Post Standard International Shipping, we offer a flat rate of $25 AUD standard shipping on all orders. 

Please allow a 1-2 business day dispatch window for all orders to be shipped and a 15-25 business day window for your order to arrive via Australia Post International. 

Once your order has been dispatched, you will receive an email with the tracking information which will allow you to follow your order’s progress online.

ASIA

For all orders to Asia, we offer a flat rate shipping fee via DHL Express Post of $35 AUD. For orders over $450 AUD, we offer Free Express International Shipping. 

Please allow a 1-2 business day dispatch window for all orders to be shipped and a 2-3 business day window for your order to arrive.

Alternatively, via Australia Post Standard International Shipping, we offer a flat rate of $20 AUD standard shipping on all orders. 

Please allow a 1-2 business day dispatch window for all orders to be shipped and a 9-20 business day window for your order to arrive via Australia Post International. 

Once your order has been dispatched, you will receive an email with the tracking information which will allow you to follow your order’s progress online.

REST OF WORLD

For all orders we offer a flat rate shipping fee via DHL Express Post of $35 AUDFor orders over $650 AUD, we offer Free Express International Shipping.

Please allow a 1-2 business day dispatch window for all orders to be shipped and a 2-3 business day window for your order to arrive.

Alternatively, via Australia Post Standard International Shipping, we offer a flat rate of $20 AUD standard shipping on all orders. 

Please allow a 1-2 business day dispatch window for all orders to be shipped and a 9-20 business day window for your order to arrive via Australia Post International. 

Once your order has been dispatched, you will receive an email with the tracking information which will allow you to follow your order’s progress online.

DUTIES & TAXES

For all international orders, the delivery costs do not include any taxes or duties. It is the responsibility of the buyer for any custom duties, foreign taxes or other fees applied by your local government and customers office, to be paid.