SHIPPING

  

CLOTHING, ACCESSORIES AND SHOES

AUSTRALIA

 We offer free express shipping on all Australian domestic orders over $250 AUD.

We also offer free standard shipping on all Australian domestic orders. 

For all orders under $250, a $15 shipping fee will be applied at checkout.

All orders are sent via Australia Post.

We offer express DHL shipping for a flat rate of $15. 

Please allow a 1-2 business day dispatch window for all orders to be shipped.

Once your order has been dispatched, you will receive an email with the tracking information which will allow you to follow your order’s progress online.

INTERNATIONAL 

 

NEW ZEALAND

For all orders to New Zealand, we offer free express shipping for orders over $300 AUD.

 Orders under $300 AUD, we offer a flat rate of $30 AUD DHL express shipping. 

Please allow a 1-2 business day dispatch window for all orders to be shipped and a 2-3 business day window for your order to arrive via DHL express.

Alternatively, via Australia Post Standard International Shipping, we offer a flat rate of $15 AUD standard shipping on all orders. 

Please allow a 1-2 business day dispatch window for all orders to be shipped and a 7-12 business day window for your order to arrive via Australia Post International. 

Once your order has been dispatched, you will receive an email with the tracking information which will allow you to follow your order’s progress online.

 

USA AND CANADA

For all orders to USA and Canada, over $650 AUD, we offer Free Express International Shipping. 

For all orders to USA and Canada, we offer a flat rate shipping fee via DHL Express Post of $45 AUD. For orders over $650 AUD, we offer Free Express International Shipping. 

Please allow a 1-2 business day dispatch window for all orders to be shipped and a 3-4 business day window for your order to arrive via DHL Express.

Alternatively, via Australia Post Standard International Shipping, we offer a flat rate of $25 AUD standard shipping on all orders. 

Please allow a 1-2 business day dispatch window for all orders to be shipped and a 15-25 business day window for your order to arrive via Australia Post International. 

Once your order has been dispatched, you will receive an email with the tracking information which will allow you to follow your order’s progress online.

 

ASIA

For all orders to Asia, orders over $450 AUD, we offer Free Express International Shipping.

For all orders to Asia, we offer a flat rate shipping fee via DHL Express Post of $45 AUD. For orders over $450 AUD, we offer Free Express International Shipping. 

Please allow a 1-2 business day dispatch window for all orders to be shipped and a 2-3 business day window for your order to arrive.

Alternatively, via Australia Post Standard International Shipping, we offer a flat rate of $20 AUD standard shipping on all orders. 

Please allow a 1-2 business day dispatch window for all orders to be shipped and a 9-20 business day window for your order to arrive via Australia Post International. 

Once your order has been dispatched, you will receive an email with the tracking information which will allow you to follow your order’s progress online.

 

REST OF WORLD

For all orders over $650 AUD, we offer Free Express International Shipping.

For all orders we offer a flat rate shipping fee via DHL Express Post of $45 AUD. For orders over $650 AUD, we offer Free Express International Shipping.

Please allow a 1-2 business day dispatch window for all orders to be shipped and a 2-3 business day window for your order to arrive.

Alternatively, via Australia Post Standard International Shipping, we offer a flat rate of $20 AUD standard shipping on all orders. 

Please allow a 1-2 business day dispatch window for all orders to be shipped and a 9-20 business day window for your order to arrive via Australia Post International. 

Once your order has been dispatched, you will receive an email with the tracking information which will allow you to follow your order’s progress online.

 

HOMEWARE (AUSTRALIA ONLY)

We offer a flat rate of $15 for all shipments of homewares.

All orders are sent via Australia Post.

Please allow a 1-2 business day dispatch window for all orders to be shipped.

Once your order has been dispatched, you will receive an email with the tracking information which will allow you to follow your order’s progress online.

 

DUTIES & TAXES

For all international orders, the delivery costs do not include any taxes or duties. It is the responsibility of the buyer for any custom duties, foreign taxes or other fees applied by your local government and customers office, to be paid. Some regions may require the duties and taxes to be prepaid before shipment. 

 

DISPATCHING ORDERS

Once an order has been shipped, all responsibility is on the shipping company. Once items have been shipped, they become the property and responsibility of the purchaser. If a product is misplaced, it is the purchaser’s responsibility to liaise with the given Postal Service. Replacements or refunds will not be given for products missing or damaged in transit.

 

RETURN TO SENDER PARCELS

If your order is being returned to OEUVR, please reach out to our team via official.oeuvr@gmail.com to rearrange redelivery. Please note, redispatch fees may apply.